Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–5 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).
Shipping Method & Delivery Time
Our products are shipped by sea freight directly from China.
Because of this shipping method, delivery times are estimated between 35–50 business days depending on your location, customs processing, and local carrier delays.
Please note:
- Business days do not include weekends or public holidays.
- Delivery estimates are not guaranteed and may occasionally be affected by weather, customs inspections, port congestion, or other unforeseen delays.
To request assistance, please contact our support team with your order number and shipping details.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you in resolving the issue.
Contact Us
If you have any questions about your shipment or delivery status, please contact our customer support team.